SERVPRO of Allegan / Barry County and SERVPRO of Van Buren County Employee Photos

Randy and Kim in front of gravel pile

Randy Mulder

President

  • Purchased the SERVPRO of Allegan/Barry/Van Buren Counties franchise January 2020 to add to two other locations he has owned in West Michigan since June 1995.
  • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Applied Structural Drying.
  • Completed the Successful Subrogation I Course and RRRP - Lead-Based Paint Activities and Renovation.
  • Council-Certified Microbial Remediator through the American Indoor Air Quality Council.
  • Successfully Completed the Facilitator Training Program to become a Certified Continuing Education Instructor.
  • Lives in Spring Lake with his wife, Kim, and fur baby, Stella.
  • Enjoys riding his motorcycle, hunting, boating and spending time with family and friends on the lake.

Jeremy standing next to SERVPRO van

Jeremy Hoekwater

Vice President

  • Joined the SERVPRO family in 1997 in production and quickly moved into a managerial role until purchasing the SERVPRO of Allegan/Barry/Van Buren Counties franchise January 2020.
  • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include, Applied Structural Drying, Journeyman Fire & Smoke Restorer, Fire & Smoke Restoration, Carpet Cleaning, Journeyman Textile Cleaner, Water Damage Restoration, Odor Control, Carpet Repair & Reinstallation Upholstery & Fabric Cleaning and Journeyman Water Restorer.
  • Completed the RRRP - Lead-Based Paint Activities and Renovation, Successful Subrogation I Course and Bio-Remediation training.
  • Council-Certified Microbial Remediation Supervisor through the American Indoor Air Quality Council.
  • Lives in Zeeland with his spouse, Laurie, and their seven children.
  • Enjoys the outdoors and spending time with family.

Kim standing in front of a cream colored door

Kim Mulder

CFO

  • Kim has been with SERVPRO since 2007. January 2020 she became an owner of the SERVPRO of Allegan/Barry/Van Buren Counties location.
  • Completed the SERVPRO Employee Certification Training Program.
  • Kim is also the Broker of élan Realty Lakeshore with over 25 years experience in the real estate industry.
  • Lives in Spring Lake with her husband, Randy, and fur baby, Stella. 
  • Enjoys hiking and walking trails, boating, and spending time with friends and family on the lake.

Female owner with glasses standing in front of SERVPRO van

Laurie Hoekwater

Human Resources Manager

  • Laurie has been a SERVPRO spouse for over 20 years until January 2020 when she became an owner of the SERVPRO of Allegan/Barry/Van Buren Counties location.
  • Received Institute of Inspection Cleaning and Restoration Certification (IICRC) for Water Restoration Technician.
  • Lives in Zeeland with her husband, Jeremy, and their seven children. 
  • Enjoys spending time with family, beekeeping and gardening.

Mike standing next to SERVPRO van

Mike Hoekwater

Production Manager

  • Over 10 years of restoration experience with SERVPRO, Mike transferred to SERVPRO of Allegan/Barry/Van Buren Counties in March 2020 to lead their production team.
  • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include, Applied Structural Drying, Water Damage Restoration, Fire & Smoke Restoration and Odor Control Technician.
  • Completed the RRRP - Lead-Based Paint Activities and Renovation and Successful Subrogation I Course.
  • Lives in Norton Shores with his wife and two daughters.
  • Enjoys concerts, drawing, photography, and is a talented and an experienced tattoo artist.

Nannette standing in front of a SERVPRO van

Nannette Stamm

Office Manager

  • Nannette worked for the previous SERVPRO owners and stayed on when the new owners purchased SERVPRO of Allegan/Barry/Van Buren Counties.
  • Completed the Hero Ready Training Program. This training program focuses on listening skills and customer service.
  • Over 10 years of clerical and customer service experience made her the perfect candidate to stay on as Office Manager.
  • Nannette has a strong work ethic and is known around the office for her attention to detail.
  • Enjoys kayaking, crocheting, and spending time with family and friends.

Colleen standing next to fire/water SERVPRO trailer

Colleen Gibson

Marketing Manager

  • Colleen has been a part of the SERVPRO family since September 2011 and recently joined the SERVPRO of Allegan/Barry/Van Buren Counties team to lead their marketing department under new ownership January 2020.
  • She stays active volunteering her time as a Chamber of Commerce Ambassador for two locations, volunteers on chamber golf committees, volunteers on community committees and functions, and is passionate about the non-profit associations she is involved with. Fire Prevention Season is one of her favorite times of the year.
  • Colleen is married with two adult children and two fur babies. In her spare time, she loves traveling, long rides on the motorcycle, golfing, bowling, and reading great books.

Jordan standing in front of beige wall

Jordan Myers

Crew Chief

  • Jordan became a part of the SERVPRO of Allegan/Barry/Van Buren Counties family and has fast tracked to get her certifications.
  • Completed the Hero Ready Training Program.
  • Successfully Completed the Institute of Inspection Cleaning and Restoration Certification (IICRC) for Water Restoration Technician and Successful Subrogation I Course.
  • Jordan has played a big role in our water mitigation emergency services as well as fire restoration. She has a great attitude and is up to any challenge.
  • She enjoys frisbee golf, bowling, and motorcycle rides in her spare time. 

Male employee, Tyler, standing in front of SERVPRO green vehicle

Tyler Hagaman

Crew Chief

  • Tyler joined the SERVPRO of Allegan/Barry/Van Buren Counties team with over 1 year of experience in the SERVPRO system.
  • Has completed HeroReady Production Technician learning path.
  • Completed the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Course and Successful Subrogation I Course.
  • He is a key team member on our commercial COVID proactive cleanings and strives to make happy customers.
  • Tyler enjoys playing soccer and video games in his spare time.

Male technician, Mike, standing in front of white wall

Mike VanLent

Crew Chief

  • Mike joined our SERVPRO of Allegan/Barry/Van Buren Counties team with extensive background in property maintenance and canine care.
  • He has completed his HeroReady Production Technician learning path and successfully Completed the Institute of Inspection Cleaning and Restoration Certification (IICRC) for Water Restoration Technician and Successful Subrogation I Course.
  • Mike has an excellent attitude, is a good teammate, and provides a big impact on our after hours emergency water restoration.
  • He lives in Shelbyville, enjoys the outdoors, and spending time with his girlfriend and dogs.

Male employee, Clayton, standing in front of green SERVPRO van

Clayton Hoekwater

Technician

  • Clayton joined the SERVPRO of Allegan / Barry County and SERVPRO of Van Buren County with a background in electrical and sports turf.
  • He has a positive work ethic and is known for his willingness to help others when needed.
  • Clayton plays a big role in water and fire restoration for SERVPRO of Allegan / Barry County and SERVPRO of Van Buren County.
  • He attended Michigan State University, enjoys watching and playing sports in his free time, and loves cheering on the Spartans!

Male employee, Aaron, standing in front of white wall

Aaron Root

Technician

  • Aaron joined the SERVPRO of Allegan / Barry County and SERVPRO of Van Buren County with background in customer service and cleaning industries.
  • He is currently working on his HeroReady Production Technician 101 learning path.
  • Aaron has a very polite and laid back demeanor.  He is a part of all aspects of our cleaning and restoration projects.
  • He lives in Paw Paw and enjoys listening to music, and playing basketball in his spare time.

Male employee, Richard, standing in front of white wall

Richard Moore

Technician

  • Richard joined the SERVPRO of Allegan / Barry County and SERVPRO of Van Buren County with previous experience in the Cleaning and Restoration industry.
  • He has completed his 100 series HeroReady Production Technician learning path.
  • Richard has an upbeat attitude and excels in documentation and communication skills.
  • He is a South West Michigan local with a passion for all things art.  Richard has drawn for as long as he can remember and wants to leave his mark on the world, planning to do so with art!

Male employee, Nick, standing in front of SERVPRO green vehicle

Nick McManus

Technician

  • Nick joined the SERVPRO of Allegan / Barry County and SERVPRO of Van Buren County with previous experience in the construction industry and customer service.
  • He is working on completing his HeroReady Technician 100 learning path.
  • Nick plays a key role and excels in our demolition projects and after hours emergency services.
  • When not working, he enjoys hanging out, relaxing, and disc golf.

Male employee, Griffin, standing in front of green SERVPRO vehicle

Griffin Hoekwater

Technician

  • Griffin joined the SERVPRO of Allegan / Barry County and SERVPRO of Van Buren County with a background in plumbing through OAISD.
  • He has completed his 10 hour OSHA Construction Safety & Health.
  • Griffin is well rounded in all aspects of Cleaning and Restoration and excels in emergency water mitigation, demolition, and fire restoration.
  • In his spare time he enjoys watching sports and playing video games.

Female Employee, Emily, standing in front of white wall

Emily Martin

Technician

  • Emily joins the SERVPRO of Allegan / Barry County and SERVPRO of Van Buren County team with a background in Cleaning & Restoration and Customer Service.
  • She is currently working on her HeroReady Technician 100 Training.
  • While being one of our newer technicians, Emily has already demonstrated attention to detail, good teamwork, and a great attitude.
  • In her spare time Emily enjoys anything outdoors, including fishing and paddleboarding to name a few.

Female employee, Stacey, standing by green SERVPRO van

Stacey Van Eck

Administrative Assistant

  • Stacey has been with SERVPRO since 2009.  She recently joined SERVPRO of Allegan / Barry County and SERVPRO of Van Buren County working in the payroll department.
  • She has completed the SERVPRO Employee Certification Training Program.
  • Stacey is a graduate of Grand Valley State University and lives in Hudsonville with her husband, twins, and new puppy.  She enjoys boating in the summer.

Female employee, Molly, standing in front of green SERVPRO van

Molly Rand

Marketing Support Coordinator | Marketing Administrative Assistant

  • Molly joined the SERVPRO of Allegan/Barry/Van Buren Counties team and brings with her a long history of customer service, event planning, and marketing.
  • Her favorite part of her role is helping out with community events and golf outings.
  • In her downtime, Molly enjoys boating in the summer, spending time with family, and dancing.  

Stella the dog laying on chair next to Entrepreneur magazine

Stella Mulder

Greeter

  • Stella became a part of the SERVPRO of Allegan/Barry/Van Buren Counties family and brings all the cutest to the office.
  • She is not only a great judge of character, which makes her an excellent protector of the office, but she is sure to put a smile on your face no matter what kind of day you're having.
  • Stella lives in Spring Lake with her human parents, Randy and Kim.  She loves belly rubs, car rides, and visiting Lake Michigan.