SERVPRO of Allegan / Barry County and SERVPRO of Van Buren County Employee Photos

Randy and Kim in front of gravel pile

Randy Mulder

President

  • Purchased the SERVPRO of Allegan/Barry/Van Buren Counties franchise January 2020 to add to two other locations he has owned in West Michigan since June 1995.
  • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Applied Structural Drying.
  • Completed the Successful Subrogation I Course and RRRP - Lead-Based Paint Activities and Renovation.
  • Council-Certified Microbial Remediator through the American Indoor Air Quality Council.
  • Successfully Completed the Facilitator Training Program to become a Certified Continuing Education Instructor.
  • Lives in Spring Lake with his wife, Kim, and fur baby, Stella.
  • Enjoys riding his motorcycle, hunting, boating and spending time with family and friends on the lake.

Jeremy standing next to SERVPRO van

Jeremy Hoekwater

Vice President

  • Joined the SERVPRO family in 1997 in production and quickly moved into a managerial role until purchasing the SERVPRO of Allegan/Barry/Van Buren Counties franchise January 2020.
  • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include, Applied Structural Drying, Journeyman Fire & Smoke Restorer, Fire & Smoke Restoration, Carpet Cleaning, Journeyman Textile Cleaner, Water Damage Restoration, Odor Control, Carpet Repair & Reinstallation Upholstery & Fabric Cleaning and Journeyman Water Restorer.
  • Completed the RRRP - Lead-Based Paint Activities and Renovation, Successful Subrogation I Course and Bio-Remediation training.
  • Council-Certified Microbial Remediation Supervisor through the American Indoor Air Quality Council.
  • Lives in Zeeland with his spouse, Laurie, and their seven children.
  • Enjoys the outdoors and spending time with family.

Kim standing in front of a cream colored door

Kim Mulder

CFO

  • Kim has been with SERVPRO since 2007. January 2020 she became an owner of the SERVPRO of Allegan/Barry/Van Buren Counties location.
  • Completed the SERVPRO Employee Certification Training Program.
  • Kim is also the Broker of élan Realty Lakeshore with over 25 years experience in the real estate industry.
  • Lives in Spring Lake with her husband, Randy, and fur baby, Stella. 
  • Enjoys hiking and walking trails, boating, and spending time with friends and family on the lake.

Female owner with glasses standing in front of SERVPRO van

Laurie Hoekwater

Human Resources Manager

  • Laurie has been a SERVPRO spouse for over 20 years until January 2020 when she became an owner of the SERVPRO of Allegan/Barry/Van Buren Counties location.
  • Received Institute of Inspection Cleaning and Restoration Certification (IICRC) for Water Restoration Technician.
  • Lives in Zeeland with her husband, Jeremy, and their seven children. 
  • Enjoys spending time with family, beekeeping and gardening.

Mike standing next to SERVPRO van

Mike Hoekwater

Production Manager

  • Over 10 years of restoration experience with SERVPRO, Mike transferred to SERVPRO of Allegan/Barry/Van Buren Counties in March 2020 to lead their production team.
  • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include, Applied Structural Drying, Water Damage Restoration, Fire & Smoke Restoration and Odor Control Technician.
  • Completed the RRRP - Lead-Based Paint Activities and Renovation and Successful Subrogation I Course.
  • Lives in Norton Shores with his wife and two daughters.
  • Enjoys concerts, drawing, photography, and is a talented and an experienced tattoo artist.

Nannette standing in front of a SERVPRO van

Nannette Stamm

Office Manager

  • Nannette worked for the previous SERVPRO owners and stayed on when the new owners purchased SERVPRO of Allegan/Barry/Van Buren Counties.
  • Completed the Hero Ready Training Program. This training program focuses on listening skills and customer service.
  • Over 10 years of clerical and customer service experience made her the perfect candidate to stay on as Office Manager.
  • Nannette has a strong work ethic and is known around the office for her attention to detail.
  • Enjoys kayaking, crocheting, and spending time with family and friends.

Colleen standing next to fire/water SERVPRO trailer

Colleen Gibson

Marketing Manager

  • Colleen has been a part of the SERVPRO family since September 2011 and recently joined the SERVPRO of Allegan/Barry/Van Buren Counties team to lead their marketing department under new ownership January 2020.
  • She stays active volunteering her time as a Chamber of Commerce Ambassador for two locations, volunteers on chamber golf committees, volunteers on community committees and functions, and is passionate about the non-profit associations she is involved with. Fire Prevention Season is one of her favorite times of the year.
  • Colleen is married with two adult children and two fur babies. In her spare time, she loves traveling, long rides on the motorcycle, golfing, bowling, and reading great books.

Jordan standing in front of beige wall

Jordan Myers

Crew Chief

  • Jordan became a part of the SERVPRO of Allegan/Barry/Van Buren Counties family and has fast tracked to get her certifications.
  • Successfully Completed the Institute of Inspection Cleaning and Restoration Certification (IICRC) for Water Restoration Technician.
  • Completed the Hero Ready Training Program.
  • Jordan has played a big role in our water mitigation emergency services as well as fire restoration. She has a great attitude and is up to any challenge.
  • She enjoys frisbee golf, bowling, and motorcycle rides in her spare time. 

Male employee, Tyler, standing in front of SERVPRO green vehicle

Tyler Hagaman

Technician

  • Tyler joined the SERVPRO of Allegan/Barry/Van Buren Counties team with over 1 year of experience in the SERVPRO system.
  • Has completed HeroReady Production Technician learning path.
  • Completed the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Course
  • He is a key team member on our commercial COVID proactive cleanings and strives to make happy customers.
  • Tyler enjoys playing soccer and video games in his spare time.

Male employee, Dave, standing in front of SERVPRO green vehicle

Dave Hoffman

Technician

  • Dave joined the SERVPRO of Allegan/Barry/Van Buren Counties team and has over a year of experience in the Cleaning and Restoration Industry.
  • He has successfully completed his HeroReady Training learning path.
  • Completed the Institute of Inspection Cleaning and Restoration Certification (IICRC) for Water Restoration Technician.
  • Dave excels in customer service and communication.
  • He lives in Holland and enjoys disc golf and going to concerts in his free time.

Female employee Bella standing in front of white wall

Bella Hoekwater

Technician

  • Bella has been in the SERVPRO family for over 3 years.
  • She is a key team member of our content cleaning and restoration.
  • Bella has a great attitude and work ethic.
  • She enjoys spending time with friends and family, loves different foods, playing games, and watching movies.

Male technician, Jacob, standing in front of white wall

Jacob Assink

Technician

  • Jacob joined the SERVPRO of Allegan/Barry/Van Buren Counties team with a medical background and is a US Navy Veteran.
  • He has a great attitude and excels in demolition.
  • Jacob lives in Gobles and enjoys spending time with his wife and daughters.

Male technician, Mike, standing in front of white wall

Mike Vanlent

Technician

  • Mike joined our SERVPRO of Allegan/Barry/Van Buren Counties team with extensive background in property maintenance and canine care.
  • He is currently working on completing his HeroReady Production Technician learning path.
  • Mike has an excellent attitude, is a good teammate, and provides a big impact on our after hours emergency water restoration.
  • He lives in Shelbyville, enjoys the outdoors, and spending time with his girlfriend and dogs.

Female employee, Molly, standing in front of green SERVPRO van

Molly Rand

Marketing Support Coordinator | Marketing Administrative Assistant

  • Molly joined the SERVPRO of Allegan/Barry/Van Buren Counties team and brings with her a long history of customer service, event planning, and marketing.
  • Her favorite part of her role is helping out with community events and golf outings.
  • In her downtime, Molly enjoys boating in the summer, spending time with family, and dancing.  

Eddie, Commercial Account Manager, standing in front of green SERVPRO van

Eddie O'Shinski

Commercial Account Manager

  • Eddie joined the SERVPRO of Allegan/Barry/Van Buren Counties team and brings a wealth of manufacturing experience.
  • His ultimate focus is customer service and customer relations.
  • Eddie is also our Assistant Project Manager for our Large Loss Team.  His role is building relationships with vendors and subcontractors and coordinating them in time of need.
  • He enjoys playing guitar, singing, riding his motorcycle with his wife, and volunteering with a non-profit organization while he's not working.

Stella the dog laying on chair next to Entrepreneur magazine

Stella Mulder

Greeter

  • Stella became a part of the SERVPRO of Allegan/Barry/Van Buren Counties family and brings all the cutest to the office.
  • She is not only a great judge of character, which makes her an excellent protector of the office, but she is sure to put a smile on your face no matter what kind of day you're having.
  • Stella lives in Spring Lake with her human parents, Randy and Kim.  She loves belly rubs, car rides, and visiting Lake Michigan.